Procédure de réclamation
Comment soumettre des réclamations.
Dernière mise à jour: 13 September 2026
Verified website operator
EntelePoint is operated by TVK LABS & TECHNOLOGIES LTD, registered in England and Wales under company number 16481808, with registered office at Office 23, Unit 5, 399-405 Oxford Street, London, United Kingdom, W1C 2BU.
EntelePoint is a technology and ecosystem-access platform. It is not a bank, payment institution, exchange, broker, custodian, wallet provider or licensed financial institution. Any regulated payment, card, exchange, custody or financial service reached through the ecosystem must be supplied by the identified appropriately authorised provider under that provider's own eligibility, compliance and contractual terms.
Legal and privacy enquiries: [email protected].
Si vous avez une réclamation concernant les services EntelePoint, contactez [email protected] en détaillant votre demande.
Nous nous efforçons d'accuser réception des réclamations sous 5 jours ouvrés et d'apporter une réponse motivée sous 30 jours.
Si notre réponse ne vous satisfait pas, vous pouvez faire remonter votre demande via les canaux de contact figurant sur notre page d'assistance.