苦情手続き
苦情の提出方法。
最終更新: 13 September 2026
Verified website operator
EntelePoint is operated by TVK LABS & TECHNOLOGIES LTD, registered in England and Wales under company number 16481808, with registered office at Office 23, Unit 5, 399-405 Oxford Street, London, United Kingdom, W1C 2BU.
EntelePoint is a technology and ecosystem-access platform. It is not a bank, payment institution, exchange, broker, custodian, wallet provider or licensed financial institution. Any regulated payment, card, exchange, custody or financial service reached through the ecosystem must be supplied by the identified appropriately authorised provider under that provider's own eligibility, compliance and contractual terms.
Legal and privacy enquiries: [email protected].
EntelePoint サービスに関する苦情がある場合は、内容の詳細を添えて [email protected] までご連絡ください。
当社は、5営業日以内に苦情受領を通知し、30日以内に実質的な回答を行うことを目指します。
当社の回答にご満足いただけない場合は、サポートページに記載の連絡手段を通じてエスカレーションできます。