Prosedur Aduan
Cara mengemukakan aduan.
Kemas kini terakhir: 13 September 2026
Verified website operator
EntelePoint is operated by TVK LABS & TECHNOLOGIES LTD, registered in England and Wales under company number 16481808, with registered office at Office 23, Unit 5, 399-405 Oxford Street, London, United Kingdom, W1C 2BU.
EntelePoint is a technology and ecosystem-access platform. It is not a bank, payment institution, exchange, broker, custodian, wallet provider or licensed financial institution. Any regulated payment, card, exchange, custody or financial service reached through the ecosystem must be supplied by the identified appropriately authorised provider under that provider's own eligibility, compliance and contractual terms.
Legal and privacy enquiries: [email protected].
Jika anda mempunyai aduan tentang perkhidmatan EntelePoint, hubungi [email protected] dengan butiran kebimbangan anda.
Kami menyasarkan untuk mengakui aduan dalam tempoh 5 hari bekerja dan memberikan maklum balas substantif dalam tempoh 30 hari.
Jika anda tidak berpuas hati dengan maklum balas kami, anda boleh meningkatkan perkara tersebut melalui saluran hubungan yang disenaraikan pada halaman sokongan kami.