投诉程序
如何提交投诉。
最后更新: 13 September 2026
Verified website operator
EntelePoint is operated by TVK LABS & TECHNOLOGIES LTD, registered in England and Wales under company number 16481808, with registered office at Office 23, Unit 5, 399-405 Oxford Street, London, United Kingdom, W1C 2BU.
EntelePoint is a technology and ecosystem-access platform. It is not a bank, payment institution, exchange, broker, custodian, wallet provider or licensed financial institution. Any regulated payment, card, exchange, custody or financial service reached through the ecosystem must be supplied by the identified appropriately authorised provider under that provider's own eligibility, compliance and contractual terms.
Legal and privacy enquiries: [email protected].
如果您对 EntelePoint 服务有投诉，请联系 [email protected] 并说明具体情况。
我们力求在 5 个工作日内确认收到投诉，并在 30 天内提供实质性回复。
如果您对我们的回复不满意，可通过支持页面列出的联系渠道进行升级处理。